Contact Burger Motorsports / JB4 Customer Support

We're Here to help!

Install Guide Downloads
Full color downloadable .PDF guides available on the product's page on this website.  

Return & Exchange Policy 
Please read to our terms and conditions.

We ship worldwide
Shipping cost is calculated by our website during the checkout process by entering in your exact address. Orders ship Monday-Friday from our warehouse in California, USA. Excluding federal US holidays.  

Hours of Operation
BMS is generally open Monday-Friday, 8am - 4pm PST, excluding federal US holidays.

Ask the pros. Tech support, sales, and help?

Visit our forum
Ask tech questions, post logs, builds, photos, racing discussion - 

For JB4 data log analysis and advanced tuning advice post your JB4 logs, vehicle info, modifications, fuel used, and any other relevant details to our support forum staffed by professional tuners.

Chat with us!
Our new chatGPT bot is available 24 hours a day, 7 days a week, to assist with most questions. Just click the chat icon in the lower right corner of your screen.

Email us
PLEASE READ: Emailing more than one address below may trigger our spam filters to block all of your emails. In the event you are blocked you will need to use the forum or chat option to contact us.

Assistance before you purchase or with pending orders:

Technical support for products already received, install problems, etc. For new product install concerns please be sure to also include installation photos!

Assistance with JB4 mobile connection and app related bugs/problems (for example your vehicle runs normally with the JB4 installed and your only issue is you can't connect to the app):

Fuel-It! system upgrades and fueling technical support:

Dealer and wholesale inquiries:

VW & Audi: For all sales inquiries and support for VW & Audi models:

Burger Motorsports, Inc.
2279 Agate Ct
Simi Valley, California 93065 USA


Burger Motorsports BMS Burger Tuning Jb4